How Europe’s leading board meeting management platform, Boardwise saved 250+ hours / month using Trupeer

PROBLEM STATEMENT

Boardwise's CS team was spending a significant portion of every week on configuration calls: walking customers through the same product setup, the same workflows, the same questions, repeatedly. Every new customer meant the same cycle from scratch.

The team knew a self-service video library could fix this. The barrier was practical: nobody had created video content before, and the prospect of recording their face or voice on camera made adoption a non-starter across the team.

SOLUTION

Trupeer's AI voiceover removed the camera barrier entirely. CSMs recorded screen walkthroughs with no faces and recorded voices. Trupeer handled professional narration automatically. 

The production workflow fits into a single session: screen recording, zoom and edit settings, intro/outro, knowledge base integration. 

End to end: 30 to 60 minutes per video.

Shared links update automatically when videos are re-exported. When product UI changes, the team uses Trupeer's merge scenes feature to replace only the affected 10–15 second segment. No full re-records, no broken customer links.

CONCLUSION

Boardwise created 73 videos in 45 days, entirely in-house, in two languages, without a single hour of external production.

Boardwise went from no video infrastructure to a self-service onboarding library in under two months. All built entirely in-house, without production help. 

For CS teams at enterprise SaaS companies spending hours each week on calls that repeat the same information, Trupeer gives that time back without requiring any prior video experience or production resources.

Does this sound familiar? If your team is stuck in the same loop, we'd love to show you how Trupeer can help. Book a free demo or just talk to us directly.