Hedrick Gardner is a law firm based in the United States. It specializes in providing legal services in areas such as workers' compensation, civil litigation, liability defense, business law, and insurance-related matters.

The firm is known for representing clients ranging from individuals and small businesses to large corporations and insurance companies. It has offices across several locations in the southeastern United States and emphasizes practical legal solutions tailored to its clients' needs.

Problem Statement

Hedrick Gardner faced significant challenges in transitioning their employees to a modern cloud-based application from their legacy Citrix-based system. The process was complicated by the disorganized nature of their existing data, which had been inconsistently stored and used across teams. This required a time-consuming process of reformatting and structuring the data before migration. 

Additionally, employees were resistant to change, finding it difficult to move away from familiar workflows to adopt the new system. This reluctance was compounded by the lack of consistent and professional training resources, as trainers were hesitant to create video tutorials due to discomfort with recording their own voices.

The limitations of the legacy system and training processes significantly hindered the migration and onboarding efforts. The organization relied on Citrix, which was not optimized for a scalable and distributed work environment. 

Training resources were scattered and inconsistent, with no unified approach to onboarding. Their existing learning management system (LMS) was overly complex, leading to poor adoption rates among employees. Trainers often lacked the tools and time to create polished, engaging content, which further slowed down the transition process.

The Solution

To overcome these challenges, Jeremy and his team implemented Trupeer AI, which transformed their approach to employee training and system adoption. Using Trupeer AI’s advanced video creation tools, they developed professional, consistent training videos powered by AI-generated voiceovers. 

This allowed trainers to focus solely on content creation without the need to record their own voices, making the process faster and more accessible.

Trupeer AI also enabled Jeremy’s team to create bite-sized, targeted training modules, each lasting three to five minutes, that were tailored to specific employee tasks. These modules were hosted on a SharePoint-based platform, creating a centralized and user-friendly training hub. 

Furthermore, Trupeer AI’s ability to transform external resources, such as YouTube videos, into a consistent format with AI-generated narration ensured a seamless learning experience for users.

The platform’s features, including customizable intros, outros, and AI-driven voice replacement, allowed Hedrick Gardner to deliver polished and engaging training materials that aligned with the organization’s branding. Additionally, Trupeer AI provided tools for tracking video engagement and user progress, ensuring that training effectiveness could be measured and improved.

The Result

The implementation of Trupeer AI resulted in a highly successful migration and onboarding process for Hedrick Gardner’s employees. Over 200 staff members, including lawyers and support staff across five locations, were seamlessly transitioned to the new system with minimal disruption. 

The training materials, which included approximately 60 professional videos, were instrumental in overcoming employee resistance and ensuring widespread adoption of the new cloud-based tools.

The AI-driven training approach significantly reduced the hidden costs associated with onboarding, such as addressing repetitive queries and conducting multiple training sessions. By leveraging Trupeer AI’s capabilities, Jeremy and his team created a scalable and reusable framework that could be easily adapted for future projects.

 This not only saved time and resources but also enhanced the organization’s ability to standardize training across locations.

The tools provided by Trupeer AI enabled Hedrick Gardner to modernize their training process and elevate the overall employee experience. 

With polished, engaging, and accessible training materials, the organization successfully navigated a complex migration while establishing a foundation for ongoing efficiency and scalability.